Returns Policy


To make the returns process faster and more efficient please print out and complete our returns form and put inside your package.

You can return your goods, provided we get them back within 30 days and in perfect original sale-able condition. Customers are responsible for return shipping charges and service unless the item is faulty. For your protection, we suggest you return your goods via recorded or registered post. We offer a refund or exchange service but we cant refund your original postage cost if you have simply changed your mind.

All items must be unused, have tags attached and in original packaging

Our returns address is:

Footprint Insoles UK Returns – Unit 7, The Metro Centre, Dwight Road, Watford, WD18 9SS

Any queries please do contact us: